Terms & Conditions
1. Agreement to Terms
By accessing or using the website, forms, communications, or services provided by Vigor Wellness Space, “Company,” “we,” “our,” or “us,” you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website, forms, communications, or services.
2. Business Description
Vigor Wellness Space provides wellness, mental health, and related health-focused services, including consultations, evaluations, treatment planning, peptide wellness services, ketamine-assisted therapy, and other services designed to support overall well-being.
When you opt in to receive SMS messages from us, you may receive transactional, informational, and service-related messages. These may include appointment confirmations, appointment reminders, scheduling updates, service updates, intake-related messages, account notifications, and other operational communications related to your care or engagement with our services.
3. Use of Services
You agree to use our website, forms, communications, and services only for lawful purposes and in accordance with these Terms. You agree not to use our services in any way that violates any applicable law or regulation, attempt to interfere with the proper functioning of our website, forms, or services, impersonate or attempt to impersonate Vigor Wellness Space or any other person or entity, transmit malicious code, spam, or harmful content, collect or harvest information from our website without authorization, or submit false, misleading, or incomplete information through our forms or communications.
4. Medical and Wellness Disclaimer
Information provided on our website, in our communications, or through our general educational materials is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
No information on this website should be interpreted as creating a provider-patient relationship unless and until you have completed the appropriate intake process and have been accepted as a patient or client by Vigor Wellness Space.
If you are experiencing a medical emergency, mental health crisis, or thoughts of harming yourself or others, call 911 or go to the nearest emergency room immediately.
5. SMS Communications
By providing your mobile phone number and opting in, you agree to receive SMS messages from Vigor Wellness Space. These messages may include transactional, informational, and service-related communications such as appointment confirmations, appointment reminders, scheduling notifications, service updates, intake-related messages, account notifications, and other operational messages related to your engagement with our services.
Message frequency may vary based on your interactions with our services. Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text plan or data plan, please contact your wireless provider.
You can cancel the SMS service at any time. Just text “STOP” to the phone number from which you received our messages. After you send the SMS message “STOP” to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you may sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly by contacting us at (770) 676-3330.
Carriers are not liable for delayed or undelivered messages.
Opting out of SMS messages does not affect other forms of communication unless separately requested.
6. Eligibility
You must be at least 18 years of age to use our services or to consent to receive SMS communications from us. If services are requested for a minor, a parent or legal guardian must provide the required consent and information.
7. Appointments, Forms, and Communications
You agree that any information you provide through our website, forms, scheduling tools, phone calls, SMS messages, or other communications is accurate and complete to the best of your knowledge.
Submitting a contact form, appointment request, or other inquiry does not guarantee availability, acceptance as a patient or client, or a specific treatment outcome. Vigor Wellness Space reserves the right to determine whether our services are appropriate for your needs.
8. Payments and Fees
Payment terms, fees, insurance information, cancellation policies, and other financial arrangements may be provided separately through intake documents, service agreements, invoices, or office communications.
You are responsible for any fees, balances, or charges associated with services provided to you, unless otherwise stated in writing.
9. Intellectual Property
All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, designs, videos, forms, and website layout, are the property of Vigor Wellness Space or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, create derivative works from, or use our intellectual property without our prior written consent.
10. Privacy Policy
Your use of our website, forms, communications, and services is also governed by our Privacy Policy. Please review our Privacy Policy here:
https://vigorwellnessspace.com/your-privacy/
11. Confidentiality and Health Information
We respect the privacy and confidentiality of personal and health-related information. Information you provide may be used to respond to inquiries, coordinate services, manage appointments, support care-related operations, and comply with applicable legal and regulatory requirements.
Please do not submit urgent medical concerns or emergency information through website forms, SMS, or non-secure communication channels.
12. Disclaimer of Warranties
Our website, communications, and general informational materials are provided “as is” and “as available” without warranties of any kind, either express or implied.
We strive to provide accurate and helpful information, but we do not guarantee that website content will always be complete, current, uninterrupted, error-free, or suitable for your specific health needs.
13. No Guarantee of Results
Health, wellness, and treatment outcomes vary from person to person. Vigor Wellness Space does not guarantee any specific medical, mental health, wellness, aesthetic, performance, or quality-of-life result from the use of our services.
Any examples, descriptions, or potential benefits discussed on our website or in communications are informational and should not be interpreted as a promise or guarantee.
14. Limitation of Liability
To the fullest extent permitted by law, Vigor Wellness Space shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, our website, forms, communications, or services.
This includes, but is not limited to, damages related to website errors, delays, interruptions, unauthorized access, or reliance on general informational content.
15. Indemnification
You agree to defend, indemnify, and hold harmless Vigor Wellness Space and its owners, providers, employees, contractors, representatives, and agents from and against any claims, damages, losses, liabilities, costs, or expenses arising from your use of our website, forms, communications, or services, your violation of these Terms, or your violation of any applicable law or third-party rights.
16. Third-Party Links and Tools
Our website may contain links to third-party websites, scheduling platforms, forms, payment processors, or other tools. We are not responsible for the content, policies, security, or practices of third-party websites or services.
Your use of third-party tools may be subject to separate terms and privacy policies.
17. Termination or Restriction of Access
We may terminate, suspend, or restrict your access to our website, forms, communications, or services at any time if you violate these Terms, misuse our services, provide false information, or if we determine that continued access is no longer appropriate.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.
19. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website, forms, communications, or services after changes are posted constitutes acceptance of the updated Terms.
20. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Vigor Wellness Space
Phone: (770) 676-3330
